I GENERAL PROVISIONS

1. The following Regulations define the terms and conditions of the online store: https://larumi-fabrics.com (hereinafter referred to as the “Store”) operated by and owned by Larumi Galina Sokolova based at: ul. Bratysławska 2C76, 31-201 Kraków NIP: 9452226262; REGON
2. The online store allows you to browse via the Internet, the goods on sale, and to place, via the Store’s website or e-mail, orders for goods offered in the Store.
3. The information contained on the Store’s Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a sales contract.
4. Each customer of the online store https://larumi-fabrics.com has the right to create his own Customer Account and register free of charge. These actions are not necessary to place an order. In the course of the above activities, the customer has the opportunity to consent to the processing of his personal data as well as to confirm that he has read these Regulations. This is done by checking the appropriate boxes on the form during the registration process.
5. All data provided by the Customer during the registration process is collected by larumi-fabrics.com, and full information on this subject is included in the Privacy Policy located on the main page of the Store, also available here: PRIVACY POLICY
6. These Regulations are posted on the main page of the Store. It is also available here: REGULATIONS
7. It is unacceptable for the Client to provide unlawful content that violates good morals or personal rights of third parties. It is forbidden to use the website of the Store https://larumi-fabrics.com for purposes that do not comply with the applicable law.

II ORDERS.

1. After registration, the customer can place an order both via the Store’s website and via e-mail 24 hours a day, 7 days a week. Orders placed after hrs. 4 p.m. on business days and Saturdays, Sundays and holidays, will be delivered on the first business day following the day the order is placed.
2. The customer is obliged to correctly fill in all fields of the registration form and, in particular, the e-mail address and telephone number.
3. The customer will receive a confirmation of the Registration by return e-mail to the address provided in the registration form.
4. The customer is responsible for the accuracy of the data provided. Larumi-fabrics.com is not responsible for the consequences of incorrectly filling out the form. The phone number and e-mail address will also be made available to the shipping company delivering the shipment in order to facilitate contact with the customer in case of difficulties with delivery
5. Ordering via the Store’s Website is done as follows: The customer establishes a shopping cart by selecting goods from the Store’s offer by clicking on the ADD TO CART button. When all the desired goods are in the shopping cart, the customer confirms the selected assortment by pressing the GO TO CASH button. Next, after selecting the method of payment, shipping and the document confirming the transaction (receipt, invoice), the customer pays the order by clicking the BUY AND PAY button The order confirmation with all the necessary information will be sent to the customer’s e-mail address. Thus, larumi-fabrics.com accepts the Customer’s offer referred to in Section 3 of the GENERAL PROVISIONS section and enters into a contract of sale with the Customer on the terms and conditions as in the order placed and based on these Regulations.
6. Ordering by e-mail of the Store is carried out as follows: After receiving the order from the Customer by e-mail, larumi-fabrics.com sends a return message to the Customer, providing all the information necessary to conclude a contract of sale: the price of the selected Goods, possible forms of payment the method and terms of delivery, along with a question about the form of the document confirming the conclusion of the transaction.
7. Ordered goods will be delivered by courier and the cost will be clearly indicated both in the ordering process and in the order confirmation. Delivery costs are paid by the customer.
8. It is possible to change or cancel an order within 24 hours of placing it, provided that it has not already been transferred to the shipping company.

III PAYMENT AND DELIVERY

1. Payments for purchased goods can be made in various ways:
2. Through the Pay U S.A. platform.
3. By direct bank transfer to the account of Larumi Galina Sokolova at Alior Bank S.A. Account number:
   • 39 2490 0005 0000 4000 3707 2642 In the title of the transfer, please include the order number
4. Cash at the showroom at the address:
   • street St. Filipa 5; 31-150 Kraków; personal collection can only take place after prior arrangement by phone or e-mail
5. Deliveries of Larumi goods are made by DPD courier service. Upon request, it is also possible to send the goods via InPost parcel machines.
6. The standard cost of delivery within Poland is 20,00 pln. Additional shipment functionalities are possible, if they are provided for in the service scope of a given forwarder.
7. Confirmation of shipment with a tracking number is sent to the customer immediately after shipment.
8. Shipments are delivered on the dates and terms of delivery established by the respective courier company. Additional shipment functionalities are possible, for an additional fee, if they are provided for in the service scope of a given shipper
9. The cost and delivery terms of foreign shipments differ from the regular cost of domestic shipments.
10. Larumi assumes no responsibility for non-delivery or delayed delivery caused by the customer’s indication of incorrect or incomplete contact information.

IV COMPLAINTS AND WITHDRAWAL FROM THE CONTRACT

1. Larumi ensures the delivery of goods free of physical and legal defects and is liable to the customer under the warranty, if the goods have such a defect.
2. The customer has the right to claim the purchased goods under the warranty or non-conformity with the contract of sale.
3. All complaints related to the goods or the performance of the contract of sale should be addressed by phone, letter or e-mail to the address Larumi Galina Sokolova
4. Complaints about mechanical damage to the shipment, must be reported to the courier at the time of receipt. Inspection of the shipment upon receipt and preparation of a damage report is necessary to take into account any claims for damage caused in transit.
5. A customer who has entered into a Contract of Sale may, within 14 days from the date of delivery of the goods, withdraw from it by notifying Larumi Galina Sokolova of the reason for withdrawal by telephone, letter or e-mail.
6. Larumi Galina Sokolova is obliged, no later than 14 days from the date of receipt of the customer’s statement, to return all payments made by the customer, including the cost of delivery of the goods. If the customer has chosen a method of delivery of the goods other than the cheapest Larumi Galina Sokolova is not obliged to reimburse the customer for any additional costs incurred by him.
7. The customer withdrawing from the contract shall bear the cost of return shipment of the goods. The goods should be packed in a way that protects them from possible damage in transit.
8. Along with the returned goods, the customer must provide the original purchase document or bank confirmation of the specified payment operation.
9. Larumi Galina Sokolova stipulates that in case of sale of goods other than in sealed packages by the manufacturer, i.e. for fabrics in beams or coupons, which is the realization of individual customer needs, as referred to in Art. 38(1). 3 of the Law of May 30, 2014. On consumer rights (Journal of Laws 2014 item 827), the right to withdraw from the contract does not apply, and the purchased goods are not refundable.

V FINAL PROVISIONS

1. If a dispute arises under the concluded Sales Agreement, the parties will seek to resolve the matter amicably. The governing law for the resolution of any disputes arising under these Terms and Conditions shall be Polish law.
2. Larumi Galina Sokolova informs the customer about the possibility of using out-of-court ways of dealing with complaints and claims, referred to in the Act of September 23, 2016, on out-of-court settlement of consumer disputes.
3. Larumi Galina Sokolova reserves the right to change these Terms and Conditions.
4. The regulations come into force on 01.05.2021